Frequently Asked Questions
Find answers to common questions about ELUX products, orders, and more.
All ELUX salt nicotine e-liquids are available in two strengths — 35MG and 50MG. Salt nicotine delivers a smoother throat hit compared to freebase nicotine, making higher strengths comfortable for most users. If you're transitioning from cigarettes, 50MG is typically recommended; if you're already an experienced vaper, 35MG may suit you better.
Salt nicotine (or nic salt) uses the natural nicotine salt compound found in tobacco leaves, combined with benzoic acid to lower the pH. This creates a smoother inhale at higher nicotine concentrations compared to traditional freebase nicotine. The result is faster nicotine absorption and a more satisfying experience, especially in low-wattage pod devices.
Every ELUX flavour comes in a 30ML bottle with a precision drip tip for easy filling. The 30ML size is designed to offer a good balance between portability and lasting value — most vapers find a single bottle lasts one to two weeks depending on usage.
Store your ELUX e-liquids in a cool, dry place away from direct sunlight. Heat and UV light can degrade nicotine and flavour compounds over time. Keep bottles tightly sealed when not in use and always store them out of reach of children and pets.
ELUX salt nicotine e-liquids are optimized for low-wattage pod systems and mouth-to-lung (MTL) devices. They are not recommended for high-wattage sub-ohm tanks, as the nicotine concentration is too high for direct-lung vaping. If you're unsure about compatibility, reach out to us on WhatsApp and we'll help you find the right setup.
Simply browse our collection, select your preferred flavour and nicotine strength, add to cart, and proceed to checkout. We accept online payments and cash on delivery (COD) for orders within Pakistan. You'll receive an order confirmation via email or WhatsApp once your order is placed.
We currently deliver across all major cities in Pakistan. Delivery timelines may vary depending on your location — metro cities typically receive orders faster than remote areas. If you're unsure whether we deliver to your area, feel free to contact us before placing your order.
Orders are typically processed within 24 hours. Delivery takes 2–4 business days for major cities and 4–7 business days for other areas. You'll receive tracking information once your order is dispatched so you can follow its progress.
Due to the nature of e-liquid products, we cannot accept returns on opened bottles for health and safety reasons. If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos and we'll arrange a replacement. Unopened, sealed bottles may be eligible for exchange.
Visit our Wholesale Registration page and fill out the application form. We review all applications within 2–3 business days. Once approved, you'll receive access to wholesale pricing, marketing support, and our partner merchandise program.
Minimum order quantities vary by partnership tier. We offer flexible MOQs designed to work for both new shop owners and established retailers. Full details are shared upon approval of your wholesale application.
Yes — approved wholesale partners receive complimentary branded merchandise including display stands, posters, and promotional materials to help showcase ELUX products in-store. We also provide digital marketing assets for partners who sell online.
At this time, our wholesale program is available exclusively within Pakistan. We're exploring international expansion — if you're interested in distributing ELUX in your region, register your interest through our wholesale form and we'll notify you when we expand to your area.
ELUX products contain nicotine and are designed exclusively for adult smokers and existing vapers looking for an alternative. We strongly discourage non-smokers from using any nicotine product. Our products are not intended as a lifestyle accessory — they exist as an option for adults who already consume nicotine.
You must be 18 years or older to purchase any ELUX product. We enforce age verification during checkout and reserve the right to cancel orders where age cannot be confirmed. It is illegal to purchase nicotine products for minors, and we take this responsibility seriously.
Your personal and payment information is protected by Shopify's industry-standard SSL encryption. We never store credit card details on our servers. For full details on how we handle your data, please refer to our Privacy Policy page.
If you experience dizziness, nausea, or irritation, stop using the product immediately. These symptoms may indicate nicotine sensitivity or that your chosen strength is too high. Try switching to a lower nicotine strength (35MG). If symptoms persist, consult a healthcare professional. Nicotine is an addictive substance and should be used responsibly.
Still have questions?
Contact Us⚠ Warning: This product contains nicotine. Nicotine is an addictive chemical. Only for adults! Vaping products are off-limits to those under 18.